Customer Service Representative & Administration Assistant

Melbourne, VIC

Full time opportunity, working in a supportive and friendly team environment. Varied work. Great training & Support.

About the company’s
This is an opportunity to Join a specialist Electrical services industry based in Melbourne CBD. With a passion for team and culture, this business prides itself on supportive team environments and exceptional customer service.
 
About the role
This position offers an opportunity to work in a structured and supportive environment, where you will be provided with training and guidance around internal processes and business systems. Your training and knowledge will allow you to provide high-level customer support and care to your customer base.
 
Duties 

  • Customer service support – phone and email-based (in and outbound support)
  • Managing service queries
  • Administration management – job allocations, purchase order management, sales orders
  • Diary Management & appointment scheduling
  • Prepare and modify documents including correspondence, reports, drafts, Memos, and emails
 
Skills and Experience
  • Strong customer service skills – prior experience working in the electrical industry/field highly regarded
  • Strong MS Office skills, MYOB skills highly regarded
  • Can multitask across customer enquiries investigations and administration
  • Have a desire to support customers and grow with your employer
  • Have sound verbal and written communication skills
 
Benefits
  • Friendly team environment & training
  • Full-Time opportunity
  • Salary in line with experience
How to apply
If you feel you have the required skills, please click the apply button below and attach a current copy of your resume. All applicants will be notified by phone or email as to the outcome of their application.

Job Type:
Permanent / Full Time

Location:
Melbourne, VIC

Industry:
Customer Service

Salary:
$50000 to $60000

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Talk to a Consultant

Call 1300 265 120 to discuss requirements and details about this position

Work with the team who understands the realities of your industry.